The aim of this course is to prepare I-Kiribati hospitality workers to communicate effectively in English in a range of situations overseas where English is the primary means of communication. This is a 5 weeks course. 4 x 1-hour sessions per day. Topics covered include:
- Hotel policies.
- Hotel profiles.
- Required equipment for the hospitality industry.
- Guest speakers on specific topics relevant to the hospitality industry.
- How to read and understand a position description.
- How to prepare a CV.
- How to write a job application.
- Interview skills and undertaking mock interviews.
II. Preparatory Courses for PALM/RSE
The aim of this preparatory course is to prepare I-Kiribati seasonal workers to communicate effectively in English in a range of situations overseas where English is the primary means of communication. The course is customised for both PALM and RSE schemes and workplaces.
The course offers other topics such as interview skills, CV preparation and employer profiles. This is a 4 weeks course. 3 x 1-hour sessions per day and focuses on:
- Listening
- Listen to recordings for listening practice.
- Watching videos for listening practice.
- Guest speakers on specific topics.
- Reading
- Reading texts about workplace/safety, etc.
- Reading of common signs displayed in the workplace.
- Writing
- How to complete forms and applications.
- Interview Skills.
- How to understand a position description.
- Prepare your CV.
- Interview techniques and mock interviews.
III. Pre Departure Briefing
The Pre-Departure Briefing (PDB) is designed to prepare workers before their mobilization. The course is delivered over 5 days and topics include:
- Goal setting.
- Employability skills.
- Understanding employment contracts and a letter of offer.
- Employer obligations.
- Employee obligations.
- Cross cultural management.
- First Aid (including CPR).
- Sexual health.
- Leadership and management.
- Team work.
- Conflict resolution.
- Finance management.
- IT skills.
- Workplace, health and safety.
- Australian laws.
- Arrival/departure cards.
- Biosecurity.